Terms of service

This website is operated by Cocopup Shop. Throughout the site, the terms “we”, “us”, and “our” refer to Cocopup Shop. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to review this page periodically for changes. Continued use of the site following updates constitutes acceptance of those changes.

Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have given consent for any of your minor dependents to use this site. You may not use our products for any unlawful purpose or violate any applicable laws, including copyright laws. You must not transmit any viruses, malware, or harmful code. Any breach will result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment details) may be transferred unencrypted over various networks or adapted for technical reasons. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, sell, or exploit any part of the Service without express written permission from us.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate or outdated. All content is provided for general information only and should not be used as the sole basis for making decisions. You agree it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service or any part thereof at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are governed by our Return and Refund Policy. We have made every effort to display our products accurately, but we cannot guarantee that your device’s display of any color is precise. We reserve the right to limit product quantities, discontinue items, or change pricing at any time.

We do not guarantee that the quality of any products or services purchased will meet your expectations or that any errors will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit purchases per person, household, or account. If we cancel or modify an order, we will contact you using the email or phone number provided at checkout.

You agree to provide complete, current, and accurate purchase and account information for all transactions and to promptly update details such as email, payment information, and addresses.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without any warranties or control over their operation. You use such tools entirely at your own risk. Future new services or features will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, or services on our site may include materials from third parties. We are not responsible for examining or evaluating the accuracy of such materials and will not be liable for any damages related to third-party websites, products, or services.

SECTION 9 - USER COMMENTS AND FEEDBACK

By submitting suggestions, ideas, or other materials to us, you grant us permission to edit, copy, publish, and use them in any medium without restriction or compensation. You agree not to submit unlawful, abusive, or harmful material. You are solely responsible for your comments and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies related to pricing, promotions, or availability. We reserve the right to correct these errors or cancel orders if necessary, without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to violate laws or rights, to harass or harm others, to spread viruses, to collect personal data, to spam or phish, or to interfere with the security of the website. Violation of these prohibitions may result in termination of your use of the Service.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted or error-free. You agree that your use of the Service is at your sole risk. All products and services are provided “as is” and “as available.”

In no case shall Cocopup Shop, its directors, employees, or partners be liable for any damages arising from your use of the Service or products, including lost profits, data loss, or similar damages, to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Cocopup Shop, its affiliates, and employees harmless from any claim arising out of your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full effect.

SECTION 16 - TERMINATION

These Terms remain in effect until terminated by either you or us. You may stop using our Services at any time. We may terminate this agreement without notice if we believe you have violated these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any related policies posted on our site constitute the entire agreement between you and Cocopup Shop and supersede any prior agreements or communications.

SECTION 18 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflicts of law principles.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Continued use of our website after any changes constitutes acceptance of the updated Terms.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at cocopupdogcollar@gmail.com.

SECTION 21 - MOBILE MESSAGE SERVICE TERMS

The Cocopup Shop mobile message service (“Service”) allows us to send recurring text messages regarding orders, updates, and promotions. By subscribing, you consent to receive messages from Cocopup Shop at the mobile number you provide. Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying “STOP” to any text message or contacting cocopupdogcollar@gmail.com. We are not responsible for delayed or undelivered messages.